Increased efficiency for remote employees on the road or at home, with access to the same functionality as the office.
Start small and adjust your Business as it grows.
Automated receptionist. Music on hold Vocal message on e-mail
Ebytel Office is a telephone system and fax-based “cloud”. It combines a hosted phone system with advanced features. It includes fax and mobile optional feature. With Ebytel Office, you can easily connect your office employees under one phone system and that no matter where they are. Unlike expensive conventional telephone systems, Ebytel Office is purchased, activated, installed and managed online. In fact, we manage everything for you!
By eliminating the need for heavy equipment, complex, the endless installation and technical expertise, you get quality features and flexibility to stay in touch with your customers. And that by paying a fixed monthly fee, no contract, pay Ebytel Office communicating your business easy, affordable and accessible from the office, from home, on the move and wherever you are.
We will communicate the rates only on request
Yes, your number is permanent, as long as you remain a customer Ebytel.
Yes, anyone in the world can buy our services. Virtual numbers (IDs) will be issued to anyone living anywhere in the world.
You do not have to dial “1” for North America. When you make an outgoing call you simply have to dial the number of the corresponding area code + number or international code + area code + number. However if it is an international call, dial the “011”.
We accept several payment methods
No, Ebytel is an online store. All orders are processed online. However, for additional information please send us an email at the following address: email@example.com. We will be happy to answer your email.
You can contact customer service directly through instant messaging, email or by phone.
Connect your employees Ebytel Bureau, your local, remote, and while traveling.
Quickly add new users without geographical
Change the reply rules of calls and line redirection according to your needs and that at any time and wherever you are!
Integrate your Ebytel Office system with your existing phones or mobile devices.
Always be connected to your phone system at your office or outside.
Your customers can join or attach your employees anytime and anywhere
Receive your faxes and audio messages at anytime and anywhere.
Reduce your monthly costs
“Based on the cloud” means that the Ebytel basic technological infrastructure is installed on one of our many data centers and is accessible via the Internet for your business. This saves you from investing in hardware, saving you time and frustration generated by the maintenance of telecommunications infrastructure and IT. We propose to focus on doing what you are best.
Your account and your phone number are activated on the day after your order and your or your telephone (s) will arrive in 2 to 3 business days
(depending on the shipping method).
When you activate an account Ebytel Office, it is functional immediately. You can immediately make and receive calls. Your reply rules of calls and virtual extensions. When your IP phones will arrive within 2-3 business days you just plug them. If necessary a technician will be sent. Then you can start making calls with your IP phone.
Ebytel technical experts are available online to help you configure your system and guide you in using the system.
No telephone, PBX equipment. Ebytel work with any stable high-speed connection and requires a minimum of 64 kbps of bandwidth per call.
You need a router that will ensure that your internet connection is available for your phones / devices.
For the best voice quality, we recommend a router that is enabled QoS (Quality of Service). By configuring your router QoS to prioritize voice traffic instead of web traffic, you will experience better voice quality when your internet is used for other activities (eg downloading large files, watch videos online, etc.) You can also do a speed test under the “test your bandwidth” section.
Since your phone system based on the “cloud” is available online, the only equipment you need in your office are the IP phones and the router
with an internet connection.
You need the following specifications:
Windows XP, Windows Vista or Windows 7, Windows 10
Or compatible Pentium or higher processor
Memory 512MB minimum
200MB of free space on the hard drive
Using your dedicated username and password, you can log in voip.sipebytel.com/ucp enter your login information and password on the home
Call support or send a mail for any changes.
Ebytel Office provides many business features and a rich range of services for your office phone system. You will receive everything you need with this complete system: reliable fax and phone service with unlimited calls and faxes (USA, Canada), multiple extensions, auto-receptionist with a dial by name directory, voicemail with delivery of mail, call forwarding and more.
Our philosophy is to offer an “all inclusive” solution for business owners. We know that buying a phone system can be a complex and costly procedure. We include all the advanced features for a low monthly cost. Also, many of our customers appreciate the fact that they do not have to choose among multiple features. With Ebytel, you receive the phone system and fax of the most comprehensive business with all the features available.
Ebytel Office comes with unlimited calling your main number and fax number. Unlimited calls include communications in the United States,
Canada. For more information, please visit contact us.
Ebytel office receives voice messages and faxes 24/7 and offers several ways to access them.
In your account online
All messages are stored in your online account. Log into your account and recent messages will be displayed in the “Voicemail” section. Click the “listen” next to the message you want to view or “Open” for fax messages.
You can also view your messages or faxes in your email.
The greeting is limited to a period of 15 minutes.
The optional Softphone is a free, interactive desktop tool that allows real-time control of your incoming calls and gives you full access to your
phone system. It is installed on your smartphone and uses your 3G connection to make calls.
Accept incoming calls. When you have an incoming call, the phone number and the caller ID will appear on the softphone, allowing you to
answer the call, ignore the call, send to voicemail, redirect the call to another number. You can also send the caller to voicemail.
To send a fax messages, log into your account, press the Fax button in the menu. Designate a recipient (phone number or choose a number in
your contacts), select a cover page, attach the file to fax and press Send Fax.
Yes you can. All customers can use Ebytel Office apps smartphones option. The apps allow access to your business phone system Ebytel including voice mail. It also allows you to use your Ebytel number as the caller number displayed when you make business calls with your smartphone to access the full directory of your company and much more.
You have the option to purchase professional IP phones for your business phone system.
Your IP phones will arrive after 2-3 days from your order date, and that depending on the shipping method selected. After processing the order, supply and after packaging, we ship the parcel by Purolator. Of course, your devices arrive already configured. Then, you simply plug into your router / internet. Finally, begin to make and receive calls.
Yes you can. If you want to use your existing analog phones, all you need is a Linksys SPA-2101 ATA or SPA 112. Connect the ATA to your router and connect your analog phone to the ATA. This will enable the ATA to convert Ebytel digital phone line to a similar line to work with your phones.
Yes you can. Ebytel Office can be used with the majority of IP phones that are SIP compliant. They must be unlocked by your original supplier
and will require manual configuration.
Important: Please note that our support team can assist you or configure your IP phones purchased from another vendor. Charges will apply for this service.
We do not currently sell equipment separately. If you need to replace an existing phone, you can do this without any additional charge by
contacting customer service.
Yes you can. If you want to use a cordless phone, you just need the Linksys SPA-2102 ATA or ATA SPA 112. Connect the ATA to your router and connect your cordless phone to the ATA. This allows the ATA to convert Ebytel digital phone line to a similar line to work with your wireless phone.
ATA is an acronym for Telephone adapters. ATA is generally a small box with a power outlet. It allows you to connect your like traditional phones
to the Internet and make VoIP (Voice over Internet Protocol).
Yes you can. You can transfer your toll-free number or local number Ebytel current.
Complete your purchase Ebytel Office choosing temporary numbers
You will receive a confirmation email for transfers.
The transfer process can take approximately 5-10 days and it depending on the speed of your current provider to release your phone numbers. Unfortunately, we cannot speed up the transfer process.
Pending the transfer, we also recommend configuring your Ebytel Office by programming the redirect your existing numbers to your system temporary numbers Ebytel This ensures that there will be no downtime during the transfer.
The number that you receive when you register your toll-free or local number. If you paid for a minimum months of service and your account is active and no unpaid, you can keep your numbers. There is no fee to transfer your numbers. Your account must remain active and no outstanding during the number transfer process.
After completing the purchase of Ebytel Office, you can add additional numbers, including numbers Toll, by contacting customer service. Toll free number is CDN $ 4.99 per month, with fees of 0.02 cents per minute, and a single fee of CDN $ 14.99. Toll Free Numbers take 2-3 days to be ready and you will receive an email when they are activated.
Ebytel Office offers a simple all-inclusive price with advantageous monthly fee.
The plans include the business phone system based on the “cloud”, a fax and telephone with unlimited calls and faxes and it from anywhere in the United States, Canada.
Ebytel Office comes with a back guarantee of 30 days. So there is no risk in buying it and try for your business. Phones can be returned for a full
refund within 30 days of the date of purchase (must be in good condition, complete with all original accessories). You can also send us an email to firstname.lastname@example.org for a free test account.
Yes, Fees vary depending on the plan you choose.
We offer business IP phones and devices at very competitive prices. Prices range from $ 99 CDN and CDN $ 350 depending on the model you select. For more information on the IP phones.
Shipping costs are based on the number of devices and we offer two delivery options.
Normal: CDN 39 $ 95
24 hours: 84 CDN, $ 95
Normal: CDN 47 $ 95
24 hours: 97 CDN, $ 95
Normal: CDN $ 53.95
24 hours: CDN $ 108.95
No commitment is required. You can pay in as (month by month) and cancel anytime. Any products purchased must be returned in good
condition for a refund within 30 days of the date of purchase.
The Federal Communications Commission (FCC) and the Council of Canadian Broadcasting and Telecommunications Commission (CRTC) require internet phone service providers interconnected public telephone networks to provide E911 service as standard and offer their residential part